The glossary below contains many of the terms you will find in common use throughout the Symantec Security Response website. Please refer to this list to find definitions of terms and answers to other Internet security-related questions.


In SFW, providers are similar to drivers. Each provider manages a specific hardware or software storage component. For example, there is a disk provider that manages all disks that the Windows operating system sees as disks. The providers discover the existing physical and logical entities and store that information in SFW’s distributed database. Normally, providers operate in the background. The only time you might encounter a provider situation is when there is a provider error on startup.